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Flights and services at the airport

Where do I check in for my flight from Terminal 4 at Madrid airport?

At Madrid airport, check-in for all flights (including Air Nostrum) is located on Level 2 in Terminal 4.
This means that you can check in any Iberia desk that is open, irrespective of your destination.
The check-in area is divided into two separate areas, one for Business class and one for Economy class.
There are also 48 self-service kiosks for checking in with or without baggage.

The Air Shuttle has its own check-in area which is accessed directly from the T4 entrance at Madrid airport in Terminal 1 at Barcelona airport and from the Barcelona-Madrid Corridor in Terminal 1 at Barcelona airport.

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What services does Iberia offer at Barcelona airport?

For information about the location of all the services offered at Barcelona airport (Prat-Josep Tarradellas), please ask at our customer service and transit information offices or at the desks in the boarding and arrivals areas.

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Where do I check in for my flight from Terminal 1 at Barcelona airport?

All flights operated by Iberia and its partner airlines depart from and arrive at Terminal 1 at El Prat (Barcelona) airport.
Check-in and security control are located on Level 3 of T1. The check-in desks of Iberia and its partner airlines are located in modules 300 and 400. Desks 351 to 362 handle the check- in for Iberia / Iberia Regional Air Nostrum flights.

The Barcelona-Madrid Corridor is a dedicated space in the terminal, making the Air Shuttle service smoother, faster and easier. To take the Air Shuttle, go to the “Barcelona-Madrid Corridor” (with its own access) in Terminal 1, where you will find three check-in desks if you haven't downloaded your boarding pass or if you need to check in a bag.

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Where do I collect my luggage in Terminal 4 at Madrid airport?

Whatever your departure airport, on arrival at Madrid airport you can collect your luggage on the Arrivals level in T4. The customs area for flights from NON-Schengen countries is also located in this area.
In the Arrivals hall you will also find a customer service desk to report any incidents with baggage.

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How to take a connecting flight at T4 in Madrid

The Terminal Area comprises two separate buildings: Terminal 4 (Main Building) and Terminal T4S (Satellite Building). They are connected by a high-frequency automated train.
Depending on the origin and destination of your flight, you will either have to switch terminals or wait for your connection in the same building.
You can check full details and watch an explanatory video on our Flight connections page at Madrid airport.

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