At Madrid airport, check-in for all flights (including Air Nostrum) is located on Level 2 in Terminal 4.
This means that you can check in any Iberia desk that is open, irrespective of your destination.
The check-in area is divided into two separate areas, one for Business class and one for Economy class.
There are also 48 self-service kiosks for checking in with or without baggage.
For information about the location of all the services offered at Barcelona airport (El Prat-Josep Tarradellas Airport), please ask at our customer service and transit information offices or at the desks in the boarding and arrivals areas.
All flights operated by Iberia and its partner airlines depart from and arrive at Terminal 1 at El Prat (Barcelona) airport.
Check-in and security control are located on Level 3 of T1. The check-in desks of Iberia and its partner airlines are located in modules 300 and 400. Desks 351 to 362 handle the check- in for Iberia / Iberia Regional Air Nostrum flights.
The Barcelona-Madrid Corridor is a dedicated space in the terminal, making the Air Shuttle service smoother, faster and easier. To take the Air Shuttle, go to the “Barcelona-Madrid Corridor” (with its own access) in Terminal 1, where you will find three check-in desks if you haven't downloaded your boarding pass or if you need to check in a bag.
Whatever your departure airport, on arrival at Madrid airport you can collect your luggage on the Arrivals level in T4. The customs area for flights from NON-Schengen countries is also located in this area.
In the Arrivals hall you will also find a customer service desk to report any incidents with baggage.
The Terminal Area of Adolfo Suárez Madrid-Barajas Airport is made up of two separate buildings: Terminal T4 (Main Building) and Terminal T4S (Satellite Building). They are connected by a high-frequency automated train. Depending on the origin and destination of your flight, you will either have to change terminals or wait for your connection in the same building.
There are also train, bus or microbus services linking T4 and T4S with terminals T1, T2, and T3.
Check all the information on our connections page at Madrid airport or at other international airports.