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Contents related to user question: Give me my money back

How do I request and track a refund for a ticket?

You can request a refund for your ticket if your flight is cancelled or d...

Is there always a ticket management fee?

Ticket management fees are applied according to the origin-destination and the type of ticket issued. Fees vary acc...

Do you know your passenger rights?

The European Union has established a series of rights for air passengers and is committed to safeguarding them. You...

Where do I collect my luggage in Terminal 4 at Madrid airport?

Whatever your departure airport, on arrival at Madrid airport you can collect your luggage on the Arrivals level in...

Ticket cancellation and refund in the event of death

In general, provided you supply the original death certificate and a photocopy of the Family Book, Iberia will auth...