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Contents related to user question: Give me my money back

Is there always a ticket management fee?

Ticket management fees are applied according to the origin-destination and the type of ...

Do you know your passenger rights?

The European Union has established certain rights for air passengers and is committed t...

Where do I collect my luggage in Terminal 4 at Madrid airport?

Whatever your departure airport, on arrival at Madrid airport you can collect your lugg...

Ticket cancellation and refund in the event of death

In general, provided you supply the original death certificate and a photocopy of the F...