Help center

Find an answer to your questions, solve your most common problems and get in touch with us.

Haven't found what you are looking for?

Locate your question in our search engine to find your question

Contents related to user question: Give me my money back

The option to cancel your ticket or get a refund depends on the fare and whether or not you purchased the “Flexib...

Ticket management fees are applied according to the origin-destination and the type of ticket issued. Fees vary acc...

The European Union has established certain rights for air passengers and is committed to safeguarding them. These a...

Whatever your departure airport, on arrival at Madrid airport you can collect your luggage on the Arrivals level in...

In general, provided you supply the original death certificate and a photocopy of the Family Book, Iberia will auth...