Help center
Find an answer to your questions, solve your most common problems and get in touch with us.

Ticket cancellation and refund in the event of death

In general, provided you supply the original death certificate and a photocopy of the Family Book, Iberia will authorise the full refund of a plane ticket in the event of the death of a close relative (parent, child, spouse or in-law) of the ticket holder.

To manage your request, please contact the Call centre. If your ticket was issued by a travel agency, please contact them.

Was this answer helpful?
yes
no
Why this content is not correct?
Thanks for your comment!