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Ticket cancellation and refund in the event of death

In general, provided you supply the original death certificate and a photocopy of the Family Book, Iberia will authorise the full refund of a plane ticket in the event of the death of a close relative (parent, child, spouse or in-law) of the ticket holder.

To manage your request, please contact the Call centre. If your ticket was issued by a travel agency, please contact them.

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