Find an answer to your questions, solve your most common problems and get in touch with us.
Haven't found what you are looking for?
Locate your question in our search engine to find your question
How do I upgrade to Business or Premium Economy? (Upgrades)
We offer you the possibility of travelling in Business or Premium Economy class to access:
Dedicated check-in desks
Free seat selection
Fast track (for Business passengers)
VIP lounge (for Business passengers)<
All on-board Business services: gourmet menu, more spacious seat, etc.
Priority baggage delivery
Once you have bought your ticket in Economy class, go to Booking Management or Check-in to find out whether you are eligible for an upgrade. Find out about the different Upgrading options we offer.
Here are the user questions