Help center
Find an answer to your questions, solve your most common problems and get in touch with us.
Contents related to user question: Can I change my ticket

What can I do in Manage your booking?

Once your electronic ticket (TKT) has been issued, enter your ...

Can I change the name on a ticket?

Name changes for seat and/or ticket bookings are NOT allowed. We therefore kindly request that when you make your b...

How do I upgrade to Business or Premium Economy? (Upgrades)

We offer you the possibility of travelling in Business or Premium Economy class to access:...

Can I cancel my ticket and get a refund?

The option to cancel your ticket or get a refund depends on the fare and whether or not you purchased the “Flexib...