Help center
Find an answer to your questions, solve your most common problems and get in touch with us.

How do I get a voucher refund for my ticket and how do I use it?

If your travel plans change because of Covid, you no longer need to worry. Book with peace of mind thanks to our flight flexibility service. You will be able to change the date of your flights without a fee or get a voucher refund to swap for tickets and services on iberia.com.

At Iberia we offer different options for changing your flight if your plans change. There are several ways to ensure you have flexibility when you need it. Our new Comfort fare, Our new Comfort fare, available for the Economy cabin, includes the option of a free date change. Alternatively, you can add the ”Flexible Ticket” option as an extra to any fare that doesn't automatically include it.

If you already have a voucher and want to use it, just enter the code on the payment page when you buy your new ticket. For more information about this or any matter, please check our voucher. You can also combine several vouchers, check your balance or see the expiry date.

Was this answer helpful?
yes
no
Why this content is not correct?
Thanks for your comment!