We assist you with all your travel arrangements:
Check the Covid restrictions for each country.
Book and pay for your trip (without management fees).
Change or cancel your booking and request or use your vouchers through Manage your booking.
If you are unable to travel for health reasons, contact us through this form.
Check your flight status for any last-minute disruption.
Get flight updates with Iberia Conecta.
Check and select voucher options.
Discover Iberia's On Business programme for companies. Our contact in Spain is 91 879 00 33 from Monday to Friday from 9am to 7pm.
WhatsApp: +34 676 67 60 04
Contact telephone numbers in Spain:
For information or new bookings in Spain: +34 91 333 67 01
If you already have a booking, call (+34) 900 111 500.
Contact telephone numbers in the rest of the world:
If you want to contact us from another country, call our Booking offices.
If you need the invoice for a ticket bought through Iberia.com or Serviberia for a company in Spain,* Gibraltar or Andorra, you can request it through Request invoice.
If you also need the invoice for advance seat selection, you can manage it separately on the same page.
If you want an invoice for a ticket bought through any other channel, please contact them directly.
* VAT on air tickets is regulated by Law 37/1992 of 28 December on Value Added Tax. The VAT rate for domestic flights is 10%. International flights and flights with a destination or origin in the Canary Islands are exempt. Flights to the Balearic Islands are also subject to 10% VAT. However, the rate for the part over international waters is exempt.
If you are enquiring about a baggage claim 'PIR' (loss, delay or damage), you can get more information by calling the number you were given when you submitted your claim at the airport or through the 'online' baggage tracking service.
If you want to check the status of claim already submitted, please use this form Check the status of your incident.
If your enquiry is related to a claim not mentioned above, we apologise for not getting in touch with you before now. Our customer service team is currently working on your claim. We aim to resolve all incidents within 21 days, but sometimes we need to request information from other parties and this can lead to a longer resolution time.