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What is the boarding procedure?

The way we assign groups is designed to make boarding faster and more convenient, reducing waiting times at the gate.
Once Grupo 0 has boarded, we'll call families infants under the age of 2 and customers who require assistance to board the plane. Immediately after, we'll call all other groups to board. Each group has a number indicating the order of priority for boarding the plane:

  • Priority boarding Group 0: Iberia Club Infinita, Infinita Prime, Platino, Platino Prime, Iberia Singular and oneworld Emerald customers.

  • Priority boarding Group 1: Iberia Club Oro, oneworld Sapphire and Business Class customers.

  • Priority boarding Group 2: Iberia Club Plata, oneworld Ruby, Premium Economy, Air Shuttle, Comfort fare and Flexible fare customers, and customers who have booked priority boarding*.

  • Boarding Group 3: customers travelling in Economy class with the Optimal fare.

  • Boarding Group 4: all other customers.

*Check if the Priority Boarding service is available when you book your flight or through Manage your booking.

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