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What is the boarding procedure?

The we assign groups is designed to make boarding faster and more convenient and shorten waiting times at the boarding gate.
When boarding starts, we call families with babies and customers who require assistance to board the plane first. Immediately after that, we call passengers in the following order:

  • Priority boarding Group 1: members of Iberia Plus Infinita, Platino and Oro, Iberia Singular, oneworld Emerald and Sapphire, and Business class.

  • Priority boarding Group 2: Members of Iberia Plus Plata, oneworld Ruby, Premium Economy, Air Shuttle, customers with the Comfort fare and Flexible fare and customers who have booked priority boarding.

  • Boarding Group 3: Customers travelling in Economy class with the Optimal fare.

  • Boarding Group 4: all other customers.

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