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What is the boarding procedure?

The way we assign groups is designed to make boarding faster and more convenient, reducing waiting times at the gate.
When boarding starts, we call families with babies and customers who require assistance first. Immediately after that, we call passengers in the following order:

  • Priority boarding Group 0: members of Iberia Club Infinita, Infinita Prime, Platino, Platino Prime, Iberia Singular and oneworld Sapphire.

  • Priority boarding Group 1: members of Iberia Club Oro, oneworld Sapphire, and Business class.

  • Priority boarding Group 2: members of Iberia Club Plata, oneworld Ruby, Premium Economy, Air Shuttle, customers with the Comfort fare and Flexible fare, and customers who have booked priority boarding*.

  • Boarding Group 3: customers travelling in Economy class with the Optimal fare.

  • Boarding Group 4: all other customers.

*Check if the priority boarding service is available when you book your flight or through Manage your booking.

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