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What is the boarding procedure?
The we assign groups is designed to make boarding faster and more convenient and shorten waiting times at the boarding gate.
When boarding starts, we call families with babies and customers who require assistance to board the plane first. Immediately after that, we call passengers in the following order:
Priority boarding Group 1: members of Iberia Plus Infinita, Platino and Oro, Iberia Singular, oneworld Emerald and Sapphire, and Business class.
Priority boarding Group 2: members of Iberia Plus Plata, oneworld Ruby, Premium Economy, Air Shuttle, customers with the Comfort fare, customers who have booked priority boarding, and customers in Economy who have checked in their hand luggage.
Boarding Group 3: customers travelling in Economy with Optima and Flexible fares.
Boarding Group 4: all other customers.
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