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What do I do if my Club Iberia Plus card gets lost, stolen or damaged?

As part of our goal to become climate neutral, all our cards are digital. It helps us to avoid using plastic and you receive it immediately on your mobile device.
You can download your virtual card by signing in to 'Club Iberia Plus> My Club Iberia Plus'. Just install the Iberia app for iPhone or Android so you have your card on your phone. You'll also be able to access functions such as bookings and online check-in.

Club Iberia Plus Platino, Platino Prime, Infinita and Infinita Prime members can contact our Club Iberia Plus Service Centre.

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