An assistance dog is defined as a dog that has been individually trained to perform tasks to help a person with a physical, sensory, mental or intellectual disability.
You can take your trained dog as a service animal on board any of our flights free of charge and in the case of flights from or to the USA you can take as many as two.
The documents required for the dog (e.g. veterinary certificate and liability waiver) are the same as for any other pet.
Peope with reduced mobility may not be charged for transporting basic items to facilitate their mobility or any other essential aids in the case of disability.