Help center
Find an answer to your questions, solve your most common problems and get in touch with us.
Haven't found what you are looking for?
Locate your question in our search engine to find your question
Can I still take my pet if I'm relocated to another flight due to cancellation, delay or denied boarding.
If you are relocated to another flight due to cancellation, delay or denied boarding, you must contact our Customer Service Centre to be able to take your pet with you.
If your new flight is operated by an airline other than Iberia, you must contact their Customer Service directly.