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Contents related to user question: where i can make reclamation

What services does Iberia offer at Barcelona airport?

For information about the location of all the services offered at ...

Do you know your passenger rights?

The European Union has established certain rights for air passengers and is committed to safeguarding them. These a...

Where do I collect my luggage in Terminal 4 at Madrid airport?

Whatever your departure airport, on arrival at Madrid airport you can collect your luggage on the Arrivals level in...

I've detected a double debit after buying my flight. What do I do?

Depending on the bank, there may be a pre-authorisation which is subsequently cancelled by the definitive charge. T...

Is there always a ticket management fee?

Ticket management fees are applied according to the origin-destination and the type of ticket issued. Fees vary acc...