Help center
Find an answer to your questions, solve your most common problems and get in touch with us.
Contents related to user question: Refunf for the voucher

Discount codes

We reward our customers with discounts on flights. You can use this promotional code to get an immediate ...

Offers, promotions and competitions

Our offers are published on the Home page of our website and on Iberia's social profiles, which you can follow on ...

How many items/kilos of luggage can I check in?

If you don't want to pay an excess baggage fee, make sure you comply with the size and weight limitations:...

How do I get and use a refund voucher?

If your flight has been disrupted for a reason beyond our control, has been cancelled or has been delayed for more ...

What is the FREMEC card and how do I request it?

The Frequent Traveller Medical Card (FREMEC) offers temporary medical clearance to travel with any airline...