Help center
Find an answer to your questions, solve your most common problems and get in touch with us.
Haven't found what you are looking for?
Locate your question in our search engine to find your question
Search
Contents related to user question: i want to complain

What services does Iberia offer at Barcelona airport?
Consult the information of the location and services offered at ...

Do you know your passenger rights?
The European Union has established certain rights for air passengers and is committed to safeguarding them. These a...

I've detected a double debit after buying my flight. What do I do?
Depending on the bank, there may be a pre-authorisation which is subsequently cancelled by the definitive charge. T...

How do I find information about an open case or claim?
Baggage S...

How do I request proof of having flown, been delayed or having my flight cancelled?
You can get a receipt on Iberia.com under ...