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Contents related to user question: how to change a flexible ticket

What actions can I carry out in Manage your booking?

Once your electronic ticket (TKT) has been issued, enter your ...

Can I change the name on a ticket?

Name changes for seat and/or ticket bookings are NOT allowed. We therefore kindly request that when you make your b...

Can I cancel my ticket and get a refund?

The option to cancel your ticket or get a refund depends on the fare and whether or not you purchased the “Flexib...

Do you know your passenger rights?

The European Union has established certain rights for air passengers and is committed to safeguarding them. These a...