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Contents related to user question: change of flight request

What can I do in Manage your booking?

Once your electronic ticket (TKT) has been issued, enter your ...

Can I change the name on a ticket?

Name changes for seat and/or ticket bookings are NOT allowed. We therefore kindly request that when you make your b...

Why are there such differently price fares for the same flight?

To adapt to your needs, we offer different types of tickets and fares both for flights in Europe and intercontinent...

Do you know your passenger rights?

The European Union has established certain rights for air passengers and is committed to safeguarding them. These a...

Can I cancel my ticket and get a refund?

The option to cancel your ticket or get a refund depends on the fare and whether or not you purchased the “Flexib...