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Contents related to user question: but it wasn´t lost at the airport, it is missing from the bags

How do I find information about an active case or claim?

We are committed to responding within 10 days. If you don't hear from us within that time, it mean...

Do you know your passenger rights?

The European Union has established a series of rights for air passengers and is committed to safeguarding them. You...

What services does Iberia offer at Barcelona airport?

Consult the information of the location and services offered at ...

Press Room

Visit the ...

Who can I contact to recover an item left?

To submit a lost property claim for items left at the airport (boarding gates, co...