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Contents related to user question: where is my email conifmration

What is the INCAD report?

The INCAD (Incapacitated Passengers Handling Advice) is a document that ticket offices and agencies, etc. have to f...

I haven’t received (email) confirmation of my purchase

Check your mailbox in case it has been marked as spam. If it's not in your spam mailbox, contact our ...

Contact us

We assist you with all your travel arrangements:...

Visit your family and friends

If you live in Europe and are visiting family and friends who live outside the EU, or vice versa, we offer a specia...

Can I change the name on a ticket?

Name changes for seat and/or ticket bookings are NOT allowed. We therefore kindly request that when you make your b...