Help center
Find an answer to your questions, solve your most common problems and get in touch with us.
Contents related to user question: i cannot use the code

What is the Card Verification Value (CVV)?

The security code on a credit card (indicated as CVV) is a validation code that verifies the authenticity of your V...

Contact us

We assist you with all your travel arrangements:...

What is the resident subsidy?

The residence subsidy is a discount of up to 75% on the fares of regular air transport services, granted by th...

How do I access my Iberia Plus personal area?

At the top of the Home page you'll see the Iberia Plus tab and the boxes to enter the number ...

What do I do if my Iberia Plus card gets lost, stolen or damaged?

As part of our goal to become climate neutral, all our cards are digital. It helps us to avoid using plastic and yo...