Help center
Find an answer to your questions, solve your most common problems and get in touch with us.
Contents related to user question: i cannot use the code

What is the Card Verification Value (CVV)?

The security code on a credit card (indicated as CVV) is a validation code that verifie...

Contact us

We'll help you with all the arrangements: ...

What is the resident subsidy?

The residence subsidy is a discount of up to 75% on the fares of regular air trans...

How do I access my Iberia Plus personal area?

At the top of the Home page you'll see the Iberia Plus tab and the boxes to enter the ...

What do I do if my Iberia Plus card gets lost, stolen or damaged?

If your card gets lost, stolen or damaged, you can print a copy or download a virtual v...