Help center
Find an answer to your questions, solve your most common problems and get in touch with us.
Contents related to user question: how to get the invoice

Request invoice for purchases on Iberia

If you need the invoice for a ticket bought through Iberia.com or Serviberia for a company in ...

I've detected a double debit after buying my flight. What do I do?

Depending on the bank, there may be a pre-authorisation which is subsequently cancelled by the definitive charge. T...

What does restricted/unrestricted fare mean?

Fare with restrictions refers to a fare that includes certain limitations. In general, refunds and...

Where can I see my Avios balance?

You can check your Avios balance in your private area > My Avios. You will find all your transactions for the pa...