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Frequently Asked Questions and customer inquiries Iberia
Here, we show textual questions by our clients and the responses to them:
Customer inquiries
Answers
- Can you change the name on the tickets?
- Arrivals and departures
- Offers, promotions and contests
- Types of fares
- What is understood by a minor?
- Can the ticket prices vary according to age? prices
- Can one adult travel with two babies?
- Can I make a reservation without being registered at Iberia.com?
- How many pieces/kilos of luggage can I check in?
- How can I enjoy my Avios?
- How can I access my Iberia Plus personal space?
- What should I do if I see that the Avios I have earned for a flight have not been credited to my account?
- Contact us
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- How can I retrieve details of a reservation made using Iberia.com and purchase my ticket?
- What processes can I perform through “Manage your booking?”
- Can I book a seat in advance?
- Can I change my seat booked in advance?
- Can I see a seat map on the plane to choose and book my place?
- How many pieces/kilos of luggage can I check in?
- I confirm my booking
- Can I make a reservation without being registered at Iberia.com?
- Contact us
- I have not received confirmation of purchase (E-mail)
- Contact us
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- How can I retrieve details of a reservation made using Iberia.com and purchase my ticket?
- What should I do if I see that the Avios I have earned for a flight have not been credited to my account?
- Do my Avios expire?
- Can I make a reservation without being registered at Iberia.com?
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- Who can I contact to recover an item left?
- I have lost my ticket (Duplicate)
- I confirm my booking
- Can I cancel my ticket and obtain a refund?
- How early should I arrive at the airport when I am going to travel?
- Can you change the name on the tickets?
- Contact us
- How can I enjoy my Avios?
- Iberia Plus Centers
- Iberia Plus Centers
- What processes can I perform through “Manage your booking?”
- On board WiFi and GSM
- Can I use my mobile phone or any other electronic device in the aircraft?
- How many pieces/kilos of luggage can I check in?
- When will the charge be made to my card used for pay?
- Contact us
- What do I do if my Iberia Plus card goes missing or is stolen?
- Who can I contact to recover an item left?
- How can I enjoy my Avios?
- What is Iberia Plus?
- What should I do if I see that the Avios I have earned for a flight have not been credited to my account?
- Iberia Plus Partners: Flights
- Is smoking e-cigarettes allowed on Iberia flights?
- Can you change the name on the tickets?
- Who can I contact to recover an item left?
- I have lost my ticket (Duplicate)
- Can I cancel my ticket and obtain a refund?
- How early should I arrive at the airport when I am going to travel?
- I confirm my booking
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- What processes can I perform through “Manage your booking?”
- Can I travel with pets?
- Brachycephalic animals
