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Frequently Asked Questions and customer inquiries Iberia
Here, we show textual questions by our clients and the responses to them:
Customer inquiries
Answers
- How many pieces/kilos of luggage can I check in?
- How many pieces/kilos of luggage can I check in?
- Baggage Tracing
- Where is baggage reclaim in Madrid's terminal 4?
- How can I check the size of my hand baggage?
- Do you know your rights as a passenger?
- How many pieces/kilos of luggage can I check in?
- How many pieces/kilos of luggage can I check in?
- How can I check the size of my hand baggage?
- Baggage Tracing
- Do you know your rights as a passenger?
- What can I take in my hand luggage?
- What processes can I perform through “Manage your booking?”
- Do you know your rights as a passenger?
- Can I cancel my ticket and obtain a refund?
- Arrivals and departures
- Do I have to show my credit card at the airport?
- I have not received confirmation of purchase (E-mail)
- Invoice request
- How can I retrieve details of a reservation made using Iberia.com and purchase my ticket?
- Can I leave a reservation pending confirmation and purchase the ticket at a later date?
- How many pieces/kilos of luggage can I check in?
- Contact us
- Can you change the name on the tickets?
- How can I pay at Iberia.com?
- When will the charge be made to my card used for pay?
- What are the Iberia Icon and Iberia Max cards?
- Suggestions, complaints or claims
- Baggage Tracing
- What processes can I perform through “Manage your booking?”
- Last-minute information about our flights
I am a travel agent booking on line for my clients. Can I use my agency credit card to make the purc
- How can I pay at Iberia.com?
- What are the Iberia Icon and Iberia Max cards?
- I have not received confirmation of purchase (E-mail)
- How can I retrieve details of a reservation made using Iberia.com and purchase my ticket?
- When will the charge be made to my card used for pay?
- How can I pay at Iberia.com?
- What are the Iberia Icon and Iberia Max cards?
- What processes can I perform through “Manage your booking?”
- What processes can I perform through “Manage your booking?”
- Can I cancel my ticket and obtain a refund?
- Do you know your rights as a passenger?
- Ticket cancellation and refund in the event of death
- How can I pay at Iberia.com?
- What are the Iberia Icon and Iberia Max cards?
- Can I cancel my ticket and obtain a refund?
- How many pieces/kilos of luggage can I check in?
- Do you know your rights as a passenger?
- How can I buy a ticket for a person that lives in another city?
- Can I safely buy a ticket online?
- Do I have to show my credit card at the airport?
- Contact us
- How can I pay at Iberia.com?
- How can I pay at Iberia.com?
- When will the charge be made to my card used for pay?
- I confirm my booking
- Can I safely buy a ticket online?
- How many pieces/kilos of luggage can I check in?
- How early should I arrive at the airport when I am going to travel?
- Luggage check-in on flights with stopovers or connections
- Can I cancel my ticket and obtain a refund?
- What processes can I perform through “Manage your booking?”
- Ticket cancellation and refund in the event of death
- Do you know your rights as a passenger?
- How can I transport my sports equipment?
- Contact us
- Contact us
- Baggage Tracing
- I confirm my booking
- I have not received confirmation of purchase (E-mail)
- Who can I contact to recover an item left?
- How early should I arrive at the airport when I am going to travel?
- Can you change the name on the tickets?
- How many pieces/kilos of luggage can I check in?
- Contact us
