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Contents related to user question: The reservationist made an error on my reservation

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My ticket is in 'Check-in not available' status. Why?

Since there may be several reasons, click 'Check-in not possible' to find out which it is. A window will pop up exp...

I didn't get my boarding passes but in online check-in I appear as checked in. What do I do?

If you haven't got your boarding passes but in online check-in you appear as checked in, you can request a duplicat...