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Customer question

"refund of payment for checked luggage"


FAQs related to this customer question

Flight updates due to the evolution of Coronavirus: You can check the latest flight updates on coronavirus. During these challenging times  we are offering complete flexibility by...
To be able to take your luggage free of charge, you must ensure that you meet the following size and weight regulations: - The sum of each piece of luggage must not exceed 158 cm/62 in including...
The European Union has established passengers rights as regards airlines and is working on strengthening them. These are the main rights enjoyed by passengers.
All baggage, regardless of the origin, is picked up in T4, Arrivals. This is also where those passengers coming from countries that so require (ie non-Schengen international flights) pass through...