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Customer question

"need to file a complaint"


FAQs related to this customer question

The European Union has established passengers rights as regards airlines and is working on strengthening them. These are the main rights enjoyed by passengers.
If your query is about luggage delays (PIR), you can get further information on the telephone provided when making the claim at the airport or on the online service luggage follow-up   ...
Flight updates due to the evolution of Coronavirus: You can check the latest flight updates on coronavirus. if your flight is affected you can request for a bonus by completing this form. ...
An Iberia.com commitment where we offer you the lowest price for Iberia flights departing from Spain. If you have bought your ticket via our website and on the same day you find it in another Sp...
Visit the Iberia baggage Service Centre to know what to do in the event of a baggage incident (delay, loss or damage).