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Customer question

"If I buy a ticket with my Avios points and I have to cancel this can I get my Avios back"

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What processes can I perform through “Manage your booking?”

Flight updates due to the evolution of Coronavirus: You can check the latest flight updates on coronavirus. During these challenging times we are offering complete flexibility by ...

Can I make a reservation/purchase in exchange for my Avios?

Yes, you can make the booking directly in iberia.com accessing the section "How to make the best of my Avios" or if you prefer by calling your Iberia Plus Call Centre. If you are a member of ...