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Contents related to user question: I lost my phone on the plane

How early should I arrive at the airport on the day of my flight?

We recommend arriving at the airport at least 2 hours before the departure of the flight so that you have enough ti...

Who can I contact to recover an item left?

To submit a lost property claim for items left at the airport (boarding gates, co...

Can I use my mobile phone or other electronic device on the plane?

You can use your mobile phone or other electronic devices in plane mode or equivalent (data transmission disabled) ...

Contact us

We assist you with all your travel arrangements:...

Can I cancel my ticket and get a refund?

The option to cancel your ticket or get a refund depends on the fare and whether or not you purchased the “Flexib...