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Customer question

"I have booked flights but the transaction was not completed I do not know why"


FAQs related to this customer question

So long as your reservation was made at Iberia.com, you can go ahead with the purchase of your reserved seat from Booking management. Without loging in: Once the page is open, enter the re...
Check your mailbox in case it has been detected as spam. If it's not in the spam folder either, contact Serviberia.
The charge to your card will be made automatically, once the Online Booking and Purchase process has taken place.
In the majority of cases and unless indicated during the booking process, provided the card used for payment is a Visa, MasterCard or American Express card, and that it is issued in the country whe...
Flight updates due to the evolution of Coronavirus: You can check the latest flight updates on coronavirus. During these challenging times  we are offering complete flexibility by...