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Customer question

"How do i make a complaint about my luggae arriving late"


FAQs related to this customer question

Visit the Iberia baggage Service Centre to know what to do in the event of a baggage incident (delay, loss or damage).
The European Union has established passengers rights as regards airlines and is working on strengthening them. These are the main rights enjoyed by passengers.
Flight updates due to the evolution of Coronavirus: You can check the latest flight updates on coronavirus. if your flight is affected you can request for a bonus by completing this form. ...
All baggage, regardless of the origin, is picked up in T4, Arrivals. This is also where those passengers coming from countries that so require (ie non-Schengen international flights) pass through...