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Customer question

"Contacting flights at madrid baggage"


FAQs related to this customer question

Visit the Iberia baggage Service Centre to know what to do in the event of a baggage incident (delay, loss or damage).
To be able to take your luggage free of charge, you must ensure that you meet the following size and weight regulations: - The sum of each piece of luggage must not exceed 158 cm/62 in including...
We'll help you with all the arrangements: Check the COVID-19 restrictions and regulations for the country you are visiting. Book and pay for your trip (without any admin fees) ...
If you are travelling by connecting an IB5XXX flight with an Iberia or Iberia Regional flight, the Iberia baggage carriage conditions will apply throughout the whole of the journey to your destin...
If your query is about luggage delays (PIR), you can get further information on the telephone provided when making the claim at the airport or on the online service luggage follow-up   ...