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Customer question

"ask for a refund"


FAQs related to this customer question

Flight updates due to the evolution of Coronavirus: You can check the latest flight updates on coronavirus. During these challenging times  we are offering complete flexibility by...
The European Union has established passengers rights as regards airlines and is working on strengthening them. These are the main rights enjoyed by passengers.
Generally, and so long as you present the original death certificate and a photocopy of the Family Book, Iberia will authorise the full reimbursement of a plane ticket in the event of the death of ...
Reimbursements for seats that have been paid for are only available under certain circumstances. Consult the terms and conditions for further information. Applications for reimbursements for seats ...