Help center
Find an answer to your questions, solve your most common problems and get in touch with us.
Haven't found what you are looking for?
Locate your question in our search engine to find your question
Why are there different price fares for the same flight?
To adapt to your needs, we offer different types of tickets and fares both for flights in Europe and intercontinental flights. Each fare has different conditions that may vary according to the flight, and we therefore recommend that you check them during the purchasing process.
Once you have selected your origin/destination and dates in the flight finder, we'll show you the prices under the name of each fare. To find out exactly which services are offered (seat selection, baggage in hold, changes, refunds, etc.), click on the fare. This will open a window with all the details and applicable terms and conditions.
Check the services offered by each fare to choose the one that suits you best:
You can also add the options offered during the purchasing process or at a later time to ensure a personalised experience that meets your needs. We also offer discount fares and special offers for specific groups travelling as NGO volunteers, sailors, etc., and for professionals, exhibitors and press attending trade fairs and congresses.
We don't currently offer any discount fares for the military, pilgrims, disabled or customers over the age of 65 (except flights between the Balearic islands for the over 65s).
However, on our website you'll find special offers with unbeatable prices, depending on the flight dates and availability.
User Questions
Here are the user questions