Hello, how can I help you?
When and how can I use my COVID-19 voucher?
Due to the Coronavirus outbreak, following guidelines have been published for customers who have a ticket purchased on flights operated by Iberia, Iberia Express and Iberia Regional Air Nostrum, you have the posibility to request a voucher for the amount of the ticket through Manage your booking.
You can use your voucher to pay for any flight to any destination in our network, including codeshares as long as one of the routes is operated by the Iberia Group (Iberia, Iberia Express, Air Nostrum), and for anyone you want.
Please check our voucher page for the conditions, or for any other questions about how to request or use a voucher, including using it to pay for ancillaries services (e.g. insurance, car hire, etc.).
You can also manage the combination of several bonus, check the balance remained or see the expiry date.