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What's the difference between Business Class and reduced Business Class?

The service, seat and customer care are all the same. The difference lies solely and exclusively in the fare and ticket restrictions, primarily when changing times, cancellations and possible changes to routes. While "Business Rate" does not carry any type of restriction in terms of changes, the "Reduced Business" Rate may involve penalties or prohibitions if customers wish to make changes to the information on the original ticket.

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