Hello, how can I help you?
The status of my ticket is shown as "Unable to check-in" Why?
There are a number of reason why your ticket may not be available for check-in. To learn the actual reason you can review this directly via the link "Unable to check in" which will pop up at the time of requesting online check-in. You can see in the image where you need to click. A window will appear with stating the reason why you are unable to check in with your ticket.
If you require more information you can also contact the issuing agent or our call centre .