Hello, how can I help you?
The boarding card has not come out, but the check in online system is telling me that I have been checked in. What should I do?
If this if your case you can now print a duplicate of the boarding pass from your computer.
Log in with your details to Check-in online and at the bottom, where you see the question "What do you want to do?", choose "Print boarding passes". You will then be able to select the boarding pass format and how you want to receive them.
Remember that if you forget your boarding pass, you should go to the check-in kiosk or the check-in desk to request a copy.