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Ceuta residents. I can't get the discount directly from www.iberia.com. What do I have to do to take advantage of the resident discount?

The Ceuta resident discount will not be applied directly from www.iberia.com. To obtain this benefit you must book (select "book only" in the purchase process) and then apply for the discount at an Iberia office or travel agency. This service is free. It is very important that you do not follow through on the purchase if you want to benefit from the discount. 

To be able to apply for the resident discount all passengers on the booking must be entitled to it, i.e., they must be citizens of Spain, other European Union member states or other states that have signed the Agreement on the European Economic Area (currently Norway, Iceland and Liechtenstein) or Switzerland. Remember you must prove you are a Ceuta resident .

The discount will apply on routes with origin or destination exclusively at Malaga, Jerez or Seville airports and to/from any place in the national territory (Spain).

The documentation needed to prove you reside in a non-Peninsular territory (both for Spanish citizens and those from the European Economic Area and Switzerland) will be the Residence Certificate issued by the City Council where you are registered.

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