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Frequently Asked Questions and customer inquiries Iberia
Here, we show textual questions by our clients and the responses to them:
Customer inquiries
Answers
- How to get to Madrid Barajas's Terminal Area (T4 and T4S)?
- Can I travel with pets?
- Brachycephalic animals
- How soon can a mother and newborn baby travel with Iberia?
- Can the ticket prices vary according to age?
- Can one adult travel with two babies?
- Can I travel with pets?
- Is it possible for another person to use my Avios?
vi reser Arlanda -Madrid -Sevilla kan vi checka in bagaget hela vägen ? behöver vi gå ut ut terminal
- How early should I arrive at the airport when I am going to travel?
- How to get to Madrid Barajas's Terminal Area (T4 and T4S)?
- Arrivals and departures
- Offers, promotions and contests
- Gastronomy
- How many pieces/kilos of luggage can I check in?
- What is the boarding procedure?
- Travel restrictions related to COVID 19
- When and how can I use my COVID-19 voucher?
- Offers, promotions and contests
- What can I take in my hand luggage?
- Other security measures applicable under the hand luggage regulations
- How many pieces/kilos of luggage can I check in?
- Ceuta residents. I can't get the discount directly from www.iberia.com. What do I have to do to take advantage of the resident discount?
- When and how can I use my COVID-19 voucher?
- Offers, promotions and contests
- Offers, promotions and contests
- Arrivals and departures
- Advance information about passengers
- Iberia Destinations: travel inspiration
- When and how can I use my COVID-19 voucher?
- What processes can I perform through “Manage your booking?”
- Contact us
- Hotels offers in Iberia.com
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- How do I know if my flight leaves from Madrid Terminal T4 or Terminal T4S (satellite)?
- Can you change the name on the tickets?
- What processes can I perform through “Manage your booking?”
- Contact us
- Can you change the name on the tickets?
- What processes can I perform through “Manage your booking?”
- The status of my ticket is shown as "Unable to check-in" Why?
- Contact us
- What do I do if my Iberia Plus card goes missing or is stolen?
- How does the de-icing equipment work?
- When and how can I use my COVID-19 voucher?
- How can I make a group booking?
- Offers, promotions and contests
- How can I request a special service for passengers who have an illness or have reduced mobility?
- Contact us
- When does the resident discount apply?
- Can I buy tickets with a large-family discount on iberia.com?
- What can I take in my hand luggage?
- What happens to medication and diet products under the liquid regulations?
- Other security measures applicable under the hand luggage regulations
- Can I travel with pets?
- Can I take liquids in my hand baggage?
- When does the resident discount apply?
- How can I make a group booking?
- How many pieces/kilos of luggage can I check in?
- What can I take in my hand luggage?
- How can I check the size of my hand baggage?
- How much liquid can I carry?
- Baggage Tracing
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- How can I make a group booking?
- What is a codeshare flight?
- What benefits do I get with oneworld as an Iberia Plus cardholder?
- How can I enjoy my Avios?
