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Frequently Asked Questions and customer inquiries Iberia
Here, we show textual questions by our clients and the responses to them:
Customer inquiries
Answers
- Can the ticket prices vary according to age? prices
- How can I request a special service for passengers who have an illness or have reduced mobility?
- Dangerous baggage - Lithium batteries
- What do I need to sign up in Iberia Plus?
- Why should I join the Iberia Plus program?
- What is Iberia Plus?
- Iberia Plus Centers
- How many pieces/kilos of luggage can I check in?
- What happens to passengers in transit or transferring from one flight to another regarding the liquid regulation?
- How to get to Madrid Barajas's Terminal Area (T4 and T4S)?
- What is a technical stopover?
- How can I transport my sports equipment?
- Can you change the name on the tickets?
- How many pieces/kilos of luggage can I check in?
- How can I enjoy my Avios?
- Where can I check my Avios balance?
- Do my Avios expire?
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- Can I travel when I'm pregnant?
- Advance information about passengers
- Arrivals and departures
- What is Iberia Plus?
- What are Avios and how can I get them?
- Is smoking e-cigarettes allowed on Iberia flights?
- What do I need to sign up in Iberia Plus?
- What is Iberia Plus?
- What are Avios and how can I get them?
- Is smoking e-cigarettes allowed on Iberia flights?
- What do I need to sign up in Iberia Plus?
- Travelling more comfortably
- What processes can I perform through “Manage your booking?”
- How can I enjoy my Avios?
- How can I upgrade to the class above the one booked in exchange for my Avios?
- How can I upgrade to the class above the one booked in exchange for my Avios?
- How can I swap my Economy ticket for Business or Premium Economy class? (Upgrading)
- What processes can I perform through “Manage your booking?”
- Do you know your rights as a passenger?
- Can I cancel my ticket and obtain a refund?
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- Barcelona airport
- Do you know your rights as a passenger?
- Contact us
- Barcelona airport
- Can I use my Avios to buy a ticket for my baby?
- How can I enjoy my Avios?
- What are Avios and how can I get them?
- Can the final tariff change depending on whether I choose the pre-booking or purchase option?
- Where can I check my Avios balance?
- How can I transport my sports equipment?
- How many pieces/kilos of luggage can I check in?
- Invoice request
- Can I cancel my ticket and obtain a refund?
- Do you know your rights as a passenger?
- What processes can I perform through “Manage your booking?”
- Can I book a seat in advance?
- Can I change my seat booked in advance?
- Can I see a seat map on the plane to choose and book my place?
- Business Plus Wine Cellar
- Gastronomy
- What substances do the liquid regulations cover?
- Who can I contact to recover an item left?
- Other security measures applicable under the hand luggage regulations
- What can I take in my hand luggage?
- Contact us
- Iberia Plus Centers
- What do I need to sign up in Iberia Plus?
- Why should I join the Iberia Plus program?
- How can I pay at Iberia.com?
- What are the Iberia Icon and Iberia Max cards?
- I've detected a double charge after purchasing the flight ticket, what should I do?
- When will the charge be made to my card used for pay?
- What do I need to sign up in Iberia Plus?
- Why should I join the Iberia Plus program?
- What is Iberia Plus?
- Iberia Plus Centers
- Barcelona airport
- How do I know if my flight leaves from Madrid Terminal T4 or Terminal T4S (satellite)?
- How early should I arrive at the airport when I am going to travel?
- Invoice request
