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Frequently Asked Questions and customer inquiries Iberia
Here, we show textual questions by our clients and the responses to them:
Customer inquiries
Answers
- What processes can I perform through “Manage your booking?”
- I confirm my booking
- I have not received confirmation of purchase (E-mail)
- Can I see a seat map on the plane to choose and book my place?
- How many pieces/kilos of luggage can I check in?
- Baggage Tracing
- How can I get information on an open case?
- Can I cancel my ticket and obtain a refund?
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- How can I buy a ticket for a return on any day?
- How many pieces/kilos of luggage can I check in?
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- How many pieces/kilos of luggage can I check in?
- Who can I contact to recover an item left?
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- Luggage check-in on flights with stopovers or connections
- How early should I arrive at the airport when I am going to travel?
- Can you change the name on the tickets?
- Why can't I check in online?
- How early should I arrive at the airport when I am going to travel?
- The status of my ticket is shown as "Unable to check-in" Why?
- Can I travel with pets?
- Rules for entering in EEUU without VISA
- Contact us
- Can you change the name on the tickets?
- Contact us
- What can I take in my hand luggage?
- Can I see a seat map on the plane to choose and book my place?
- Can I change my seat booked in advance?
- How can I enjoy my Avios?
- What is a codeshare flight?
- How many pieces/kilos of luggage can I check in?
- Why can't I check in online?
- The status of my ticket is shown as "Unable to check-in" Why?
- I have not received confirmation of purchase (E-mail)
- Contact us
- What's IberiaPluStore?
- What is Iberia Plus?
- What is PayPal?
- What is the Card Verification Value (CVV)?
- What processes can I perform through “Manage your booking?”
- I have not received confirmation of purchase (E-mail)
- Can you change the name on the tickets?
- Can the final tariff change depending on whether I choose the pre-booking or purchase option?
- How can I retrieve details of a reservation made using Iberia.com and purchase my ticket?
- Oneworld timetable
- What do I do if my Iberia Plus card goes missing or is stolen?
- I confirm my booking
- How can I retrieve details of a reservation made using Iberia.com and purchase my ticket?
- Oneworld timetable
- Can I see a seat map on the plane to choose and book my place?
- Arrivals and departures
- How can I access my Iberia Plus personal space?
- What processes can I perform through “Manage your booking?”
- Can I travel with pets?
