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Frequently Asked Questions and customer inquiries Iberia
Here, we show textual questions by our clients and the responses to them:
Customer inquiries
Answers
- What processes can I perform through “Manage your booking?”
- Can you change the name on the tickets?
- Do you know your rights as a passenger?
- Can I cancel my ticket and obtain a refund?
I would like to pay for extra luggage for my trip. We purchased our tickets through Webjet and now i
- When will the charge be made to my card used for pay?
- How can I pay at Iberia.com?
- What are the Iberia Sendo and Iberia Max cards?
- How many pieces/kilos of luggage can I check in?
- Can the final tariff change depending on whether I choose the pre-booking or purchase option?
- Can you change the name on the tickets?
My name on my ticket is Trevor Fryatt Fryatt. this is wrong my name is Trevor Fryatt can this be cha
- Can you change the name on the tickets?
- What processes can I perform through “Manage your booking?”
- How can I retrieve details of a reservation made using Iberia.com and purchase my ticket?
- How can I buy a ticket for a person that lives in another city?
- How can I buy a ticket for a return on any day?
- How far in advance can I buy at Iberia.com?
- How can I pay at Iberia.com?
- Can one adult travel with two babies?
- I confirm my booking
- How can I retrieve details of a reservation made using Iberia.com and purchase my ticket?
- Invoice request
- How can I enjoy my Avios?
- What do I need to sign up in Iberia Plus?
- Why should I join the Iberia Plus program?
- What is Iberia Plus?
- I confirm my booking
- I have lost my ticket (Duplicate)
- I have not received confirmation of purchase (E-mail)
- What processes can I perform through “Manage your booking?”
- What is the electronic ticket number?
- Can I see a seat map on the plane to choose and book my place?
- How can I pay at Iberia.com?
- How can I buy a ticket for a person that lives in another city?
- Do I have to show my credit card at the airport?
- What are the Iberia Sendo and Iberia Max cards?
- What are Avios and how can I get them?
- Do I have to show my credit card at the airport?
- What are Avios and how can I get them?
- How can I pay at Iberia.com?
- What are the Iberia Sendo and Iberia Max cards?
- How can I buy a ticket for a person that lives in another city?
- How early should I arrive at the airport when I am going to travel?
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- How many pieces/kilos of luggage can I check in?
- How many pieces/kilos of luggage can I check in?
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- Baggage Tracing
- Do you know your rights as a passenger?
- I have not received confirmation of purchase (E-mail)
- How can I get information on an open case?
- Baggage Tracing
- I confirm my booking
- What do I do if my Iberia Plus card goes missing or is stolen?
- I have lost my ticket (Duplicate)
- What do I do if my Iberia Plus card goes missing or is stolen?
- How many pieces/kilos of luggage can I check in?
- Baggage Tracing
- How can I get information on an open case?
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- Contact us
- Why can't I check in online?
- The status of my ticket is shown as "Unable to check-in" Why?
- How many pieces/kilos of luggage can I check in?
- If I'm travelling on a flight operated by Vueling, how many pieces/kilos of baggage can I check in?
- Baggage Tracing
- Recommendations for your checked baggage
- What processes can I perform through “Manage your booking?”
- Can you change the name on the tickets?
- Do you know your rights as a passenger?
- Can I cancel my ticket and obtain a refund?
- I confirm my booking
- I have not received confirmation of purchase (E-mail)
- Is a discount available for large families?
- What is the residency subsidy?
- Offers, promotions and contests
- I have not received confirmation of purchase (E-mail)
- Can you change the name on the tickets?
- Contact us
- Can I see a seat map on the plane to choose and book my place?
- How many pieces/kilos of luggage can I check in?
