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Frequently Asked Questions and customer inquiries Iberia
Here, we show textual questions by our clients and the responses to them:
Customer inquiries
Answers
- Can I see a seat map on the plane to choose and book my place?
- Can I book a seat in advance?
- What is the blue fare and how can I book it?
- Large passengers
- Can a seat be booked near the emergency exit?
- How many pieces/kilos of luggage can I check in?
- How many pieces/kilos of luggage can I check in?
- I have more than one Iberia Plus account. Can I merge them?
- How can I enjoy my Avios?
- What do I need to sign up in Iberia Plus?
- Why should I join the Iberia Plus program?
- What is Iberia Plus?
- Musical instruments
- Can I cancel my ticket and obtain a refund?
- How many pieces/kilos of luggage can I check in?
- What does baggage allowance mean?
- How many pieces/kilos of luggage can I check in?
- Baggage Tracing
- How can I get information on an open case?
- Can I see a seat map on the plane to choose and book my place?
- Can I book a seat in advance?
- Entertainment on board
- VIP services at the airport
- Travelling more comfortably
- What are the Iberia Icon and Iberia Max cards?
- How can I pay at Iberia.com?
- What is PayPal?
- When will the charge be made to my card used for pay?
- How many pieces/kilos of luggage can I check in?
- Baggage Tracing
- Recommendations for your checked baggage
- Other security measures applicable under the hand luggage regulations
- Contact us
- Iberia Plus Centers
- Can you change the name on the tickets?
- What processes can I perform through “Manage your booking?”
- How many pieces/kilos of luggage can I check in?
- Can I leave a reservation pending confirmation and purchase the ticket at a later date?
- Contact us
- The boarding card has not come out, but the check in online system is telling me that I have been checked in. What should I do?
- Contact us
- How many pieces/kilos of luggage can I check in?
- If I'm travelling on a flight operated by Vueling, how many pieces/kilos of baggage can I check in?
- How far in advance can I buy at Iberia.com?
- How can I pay at Iberia.com?
- How can I buy a ticket for a return on any day?
- Can I travel with pets?
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- What can I take in my hand luggage?
- How can I upgrade to the class above the one booked in exchange for my Avios?
- How can I swap my Economy ticket for Business or Premium Economy class? (Upgrading)
- Iberia on your mobile
- How many pieces/kilos of luggage can I check in?
- How many pieces/kilos of luggage can I check in?
- Contact us
- Baggage Tracing
- Suggestions, complaints or claims
- Suggestions, complaints or claims
- How do I request proof of having flown, been delayed or having my flight cancelled?
- What do I need to sign up in Iberia Plus?
- Why should I join the Iberia Plus program?
- What is Iberia Plus?
- What is a FREMEC card and how can I apply for one?
- What do I do if my Iberia Plus card goes missing or is stolen?
- Contact us
- Iberia Plus Centers
