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Frequently Asked Questions and customer inquiries Iberia
Here, we show textual questions by our clients and the responses to them:
Customer inquiries
Answers
- What happens to passengers in transit or transferring from one flight to another regarding the liquid regulation?
- What is a technical stopover?
- Arrivals and departures
- How early should I arrive at the airport when I am going to travel?
- How to get to Madrid Barajas's Terminal Area (T4 and T4S)?
- Arrivals and departures
- Can we purchase liquids at the airports?
- How to get between Madrid terminals T1, T2, T3, T4 and T4S?
- Can you change the name on the tickets?
- What are the requirements for a child travelling alone?
- How soon can a mother and newborn baby travel with Iberia?
- What is understood by a minor?
- How can I enjoy my Avios?
- Oneworld timetable
- Who can I contact to recover an item left?
- Can I cancel my ticket and obtain a refund?
- How early should I arrive at the airport when I am going to travel?
- I have lost my ticket (Duplicate)
- How early should I arrive at the airport when I am going to travel?
- How many pieces/kilos of luggage can I check in?
- Luggage check-in on flights with stopovers or connections
- When does my Iberia Plus card expire?
- How can I get information on an open case?
- Can the final tariff change depending on whether I choose the pre-booking or purchase option?
- Can the final tariff change depending on whether I choose the pre-booking or purchase option?
- Arrivals and departures
- I have not received confirmation of purchase (E-mail)
- Advance information about passengers
- Can I change my seat booked in advance?
- I confirm my booking
- I have not received confirmation of purchase (E-mail)
- Types of fares
- Can one adult travel with two babies?
- How can I enjoy my Avios?
- How can I access my Iberia Plus personal space?
- Can I buy, give away or transfer Avios?
- How can I enjoy my Avios?
- What are Avios and how can I get them?
- Musical instruments
- Barcelona airport
- Barcelona airport
- Contact us
- Seats on board
- Can I see a seat map on the plane to choose and book my place?
- How can I make a booking where the point of departure is a country other than the one in which I live?
- How can I check the size of my hand baggage?
- How many pieces/kilos of luggage can I check in?
- Baggage Tracing
- Do you know your rights as a passenger?
- Luggage check-in on flights with stopovers or connections
- Can I travel with pets?
- Brachycephalic animals
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- Can I see a seat map on the plane to choose and book my place?
- Other security measures applicable under the hand luggage regulations
- I have lost my ticket (Duplicate)
- How many pieces/kilos of luggage can I check in?
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- Gastronomy
- Contact us
- Iberia Plus Centers
- How early should I arrive at the airport when I am going to travel?
