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Frequently Asked Questions and customer inquiries Iberia
Here, we show textual questions by our clients and the responses to them:
Customer inquiries
Answers
- How many pieces/kilos of luggage can I check in?
- Can I cancel my ticket and obtain a refund?
- How early should I arrive at the airport when I am going to travel?
- Who can I contact to recover an item left?
- What processes can I perform through “Manage your booking?”
- Arrivals and departures
- Do you know your rights as a passenger?
- Oneworld timetable
- Can you change the name on the tickets?
- Can you change the name on the tickets?
- Offers, promotions and contests
- Arrivals and departures
- Iberia Destinations: travel inspiration
- Offers, promotions and contests
- The status of my ticket is shown as "Unable to check-in" Why?
- The boarding card has not come out, but the check in online system is telling me that I have been checked in. What should I do?
- Why can't I check in online?
- How do I travel with a guide dog or an emotional support animal?
- Can I travel when I'm pregnant?
- How many pieces/kilos of luggage can I check in?
- Can I see a seat map on the plane to choose and book my place?
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- How can I pay at Iberia.com?
- The status of my ticket is shown as "Unable to check-in" Why?
- Why can't I check in online?
- Can I cancel my ticket and obtain a refund?
- Ticket cancellation and refund in the event of death
- Do you know your rights as a passenger?
- Can you change the name on the tickets?
- What is Iberia Plus?
- What is Iberia Plus?
- How many pieces/kilos of luggage can I check in?
- How many pieces/kilos of luggage can I check in?
- How early should I arrive at the airport when I am going to travel?
- Luggage check-in on flights with stopovers or connections
- Contact us
- How many pieces/kilos of luggage can I check in?
- Do you know your rights as a passenger?
- Suggestions, complaints or claims
- Baggage Tracing
- I've detected a double charge after purchasing the flight ticket, what should I do?
- How can I get information on an open case?
- How many pieces/kilos of luggage can I check in?
- How can I check the size of my hand baggage?
- Contact us
- Baggage Tracing
- Do you know your rights as a passenger?
- How does the Iberia Plus card work?
- What is Iberia Plus?
- Types of fares
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- Arrivals and departures
- Offers, promotions and contests
- Iberia Destinations: travel inspiration
- Can I cancel my ticket and obtain a refund?
- Contact us
- Offers, promotions and contests
- Arrivals and departures
- Iberia Destinations: travel inspiration
