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Frequently Asked Questions and customer inquiries Iberia


Here, we show textual questions by our clients and the responses to them:

Customer inquiries
Answers
  • How many pieces/kilos of luggage can I check in?
  • Do you know your rights as a passenger?
  • How can I retrieve details of a reservation made using Iberia.com and purchase my ticket?
  • How much liquid can I carry?
  • How many pieces/kilos of luggage can I check in?
  • How many pieces/kilos of luggage can I check in?
  • Can I travel with pets?
  • What can I take in my hand luggage?
  • What items are considered hazardous?
  • How many pieces/kilos of luggage can I check in?
  • What does baggage allowance mean?
  • Baggage Tracing
  • Do you know your rights as a passenger?
  • Arrivals and departures
  • Offers, promotions and contests
  • Iberia Destinations: travel inspiration
  • How can I pay at Iberia.com?
  • Can I take my baby's food on board?
  • How many pieces/kilos of luggage can I check in?
  • How much liquid can I carry?
  • Do you know your rights as a passenger?
  • Arrivals and departures
  • Offers, promotions and contests
  • Iberia Destinations: travel inspiration
  • Discover the Iberia Group Fleet: all our flights with their technical data and plans
  • Can I book a seat in advance?
  • Can I change my seat booked in advance?
  • Can I see a seat map on the plane to choose and book my place?
  • What do I need to sign up in Iberia Plus?
  • Why should I join the Iberia Plus program?
  • Can the final tariff change depending on whether I choose the pre-booking or purchase option?
  • Where can I check my Avios balance?
  • What are the Iberia Icon and Iberia Max cards?
  • How can I pay at Iberia.com?
  • When will the charge be made to my card used for pay?
  • How can I enjoy my Avios?
  • Can the ticket prices vary according to age?
  • How many pieces/kilos of luggage can I check in?
  • Can I book a seat in advance?
  • Can I see a seat map on the plane to choose and book my place?
  • Large passengers
  • Can a seat be booked near the emergency exit?
  • Can I change my seat booked in advance?
  • How many pieces/kilos of luggage can I check in?
  • How much liquid can I carry?
  • What can I take in my hand luggage?
  • How can I check the size of my hand baggage?
  • How can I transport my sports equipment?
  • How many pieces/kilos of luggage can I check in?
  • Can I book a seat in advance?
  • Can I change my seat booked in advance?
  • Can I see a seat map on the plane to choose and book my place?
  • What happens if I forget my Iberia Plus number or don't have my PIN?
  • How can I access my Iberia Plus personal space?
  • What do I do if my Iberia Plus card goes missing or is stolen?
  • Invoice request
  • How many pieces/kilos of luggage can I check in?
  • How many pieces/kilos of luggage can I check in?
  • How far in advance can I buy at Iberia.com?
  • Can the final tariff change depending on whether I choose the pre-booking or purchase option?
  • How can I buy a ticket for a return on any day?
  • How can I pay at Iberia.com?
  • What are the Iberia Icon and Iberia Max cards?
  • When will the charge be made to my card used for pay?
  • How can I pay at Iberia.com?
  • How can I retrieve details of a reservation made using Iberia.com and purchase my ticket?