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Customer question

"why is my flight canceled"


FAQs related to this customer question

Click here to check for any incidents that may affect our flights.  Measures to let you change your travel plans as a result of Covid-19.
Flight updates due to the evolution of Coronavirus: During these challenging times  we are offering complete flexibility by relaxing the change and refund conditions for all fares and fl...
Flight status: find scheduled information on scheduled flights by selecting the flight number, origin, destination or airport. Flight schedule: find the schedules of normal flights and air shuttle...
You can request a voucher for the ticket amount (ticket + ancillaries, such as seat selection or an additional bag) to spend on one or several future bookings with the Iberia Group (Iberia, Iberi...
The European Union has established passengers rights as regards airlines and is working on strengthening them. These are the main rights enjoyed by passengers.