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Customer question

"why can i not check in online?"

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FAQs related to this customer question

Why can't I check in online?

For most of our Iberia, Iberia Express and Air Nostrum flights you can obtain your boarding pass as soon as you purchase your ticket. However, if you are flying to/from Cuba, El Salvador, the USA...

The status of my ticket is shown as "Unable to check-in" Why?

There are a number of reason why your ticket may not be available for check-in. To learn the actual reason you can review this directly via the link "Unable to check in" which will pop up at the ...

The boarding card has not come out, but the check in online system is telling me that I have been checked in. What should I do?

If this if your case you can now print a duplicate of the boarding pass from your computer. Log in with your details to Check-in online and at the bottom, where you see the question "W...