Hello, how can I help you?

Buscador

Customer question

"My luggage is lost and I am very unhappy with thtt the lack of assistance or resolution. Help me, it"


FAQs related to this customer question

You can use our customer service form below to send us your complaints or claims, apply for a flight receipt, relay incidents regarding the annotation of Avios, seek a refund or include extra inf...
To ask for items left at the airport (departure lounges, security controls, etc.), you should approach the lost property office of the airport in question. For contact details of the airports, p...
Visit the Iberia baggage Service Centre to know what to do in the event of a baggage incident (delay, loss or damage).
The European Union has established passengers rights as regards airlines and is working on strengthening them. These are the main rights enjoyed by passengers.