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Customer question

"My bag was broken into on your flight"


FAQs related to this customer question

Visit the Iberia baggage Service Centre to know what to do in the event of a baggage incident (delay, loss or damage).
The European Union has established passengers rights as regards airlines and is working on strengthening them. These are the main rights enjoyed by passengers.
Travellers with special needs are the individuals who have an illness, whether recent or chronic, who are pregnant or are recent mothers, and other cases where special help is needed when travell...
If you are travelling by connecting an IB5XXX flight with an Iberia or Iberia Regional flight, the Iberia baggage carriage conditions will apply throughout the whole of the journey to your destin...
If you have just had a plaster cast fitted, for flights lasting more than two hours you will need to wait at least 48 hours or open the cast lengthwise. You do not need medical clearance. You ma...