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Where are the Iberia offices in Terminal 4 of Madrid?
- Ticket Office
- At the top of the islands, near the check-in desks.
- Customer Services, Information Offices
We have increased the number of Iberia Customer Services and Information desks available.
- T4 has a number of desks: two at the top of the islands near the check-in desks, two, in each of the wings of the embarkation area, (Areas H and K) and three in the arrivals hall (baggage reclaim).
- T4S has four desks in total: one in the middle of the check-in area, two, in each of the wings of the embarkation area, (Areas R and U) and a further one in the middle of the embarkation area
- Connections Office
Some of Iberia's Customer Services and Information desks double up as Connections desks.
- In T4, these are located in each of the wings of the embarkation area (Areas H and K).
- In T4S, one is in the middle of the check-in area, another two in areas R and U of the embarkation area and there is one in the middle of the embarkation area
- Madrid Amigo Office
- This is to be found on Level 0 of Terminal 4, at the end of the arrivals hall (on the right-hand side), near the exit (*)
(*) This office may be moved during 2006
Iberia Plus Centers
You can contact the Iberia Plus Center for any doubts or queries related to Iberia Plus:
E-mail: email@example.com (please write your Iberia Plus number in the subject of your e-mail. Requests will only be attended if written in Spanish or English.)
Telephone: 902 201 214 24h (Monday through Sunday).
Fax: (+34) 913742707
Address: Apdo. Correos 62033 · 28080 MADRID (Postal address only
Consult all the information about Barcelona airport: access routes, services and all the information about T1 (all of Iberia’s flights and the flights of our associated companies arrive and depart from T1 of the airport of Barcelona-El Prat).
Discover our large network of offices nearest to you with our Office browser.
Serviberia: Iberia telesales
Reservations and Sales: 901 111 500, 24 hour service
- Tickets for your pleasure trips or business trips
- Air shuttle tickets
- The best fares available
- Special rates for groups of more than 9 passengers (only in Spain)
- Flights with the oneworld alliance
- Passengers with special needs (unaccompanied children, special conditions, etc.)
- Changes and refunds of tickets bought in Iberia (Iberia offices, Serviberia and Iberia.com)
If you receive a SMS or an email to inform you about changes to your flight, you should contact us on the number 901 111 500.