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I have already booked my flight and I haven´t received any confirmation to my email.


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Can I make a reservation without being registered at Iberia.com?

Yes. To make a reservation or purchase your tickets it isn't necessary to register or have an account set up at iberia.com. Nonetheless registered Iberia Plus customers will have their personal details recorded (passenger name, payment method, etc.) to facilitate their purchases, thus benefitting from the advantages of being an Iberia Plus customer.

To make a reservation or purchase without registering you should select the option "If you are not a member of our Iberia Plus Program" and then "Continue providing passenger details".

I confirm my booking

Although you do not need to reconfirm the booking with Iberia, if you wish to check the details on your ticket, you can do so in the following ways.

On our website at iberia.com, by accessing Bookings management. You will need to enter the 6-digit booking code and a passenger surname. You can revise your travel details: passenger information, your flight details (dates, times, seats) and method of payment or selected delivery.

Through our Serviberia service, on + 34 901 111 500. Choose option 2 on the voice menu and then give the 6 digits from the booking code and a passenger surname.

If you have yet to start your journey, you will receive details about the number of passengers travelling, flight origin and destination and flight times. Voice recognition will also ask you for a contact telephone number at the destination. If you have started your journey, you will receive the same information but only about the return flights.

Should there be any inherent changes to the scheduling of your flight, you will be informed immediately via SMS to your mobile or in an e-mail sent to your e-mail address.

I have not received confirmation of purchase (E-mail)

If you choose to book now and confirm your purchase afterwards, you will receive an e-mail at your e-mail address containing confirmation of your booking, the booking code, the itinerary of your journey and passenger information.
If you choose to book, be charged and for your tickets to be issued immediately, you will receive an e-mail at your e-mail address containing confirmation of your purchase, the numbers of the e-tickets issued for each passenger, the itinerary of the journey, passenger information, seats chosen, etc.
If you do not receive the e-mail confirming your purchase, please contact Serviberia on 901 111 500.
If your ticket was issued by a travel agent's, please contact them.

I do not wish to receive commercial information through my e-mail

Clicking Iberia Plus gives you access to your personal area/my profile/subscription, enabling you to select the specific ones you do not wish to receive.

If you have asked to receive iberia.com offer newsletters, you can do this from the most recent newsletter you have received by clicking on the "create favourites" link and deregister, or at any time via the iberia.com e-Newsletters modules, you can "register" again or give your new e-mail address, which will send a message to your e-mail address asking if you want to "create favourites" or "Cancel Subscription". Simply click on the option you want and you will have completed your deregistration request.