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Customer question

"I can't accept my flight change"


FAQs related to this customer question

Flight updates due to the evolution of Coronavirus: During these challenging times  we are offering complete flexibility by relaxing the change and refund conditions for all fares and fl...
The European Union has established passengers rights as regards airlines and is working on strengthening them. These are the main rights enjoyed by passengers.
If your booking provides this option, you can enter booking management for a plan of the plane and seat availability at the time, and book your preference. Check the seat early booki...
Changes to names on reservations of seats and/or tickets are NOT allowed. For this reason we ask you to pay special attention when writing the names and family name(s) of the passengers, which mu...