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Frequently Asked Questions (FAQs) and customer inquiries Iberia


Find here the most Frequently Asked Questions:

FAQs
Together with British Airways, Iberia is launching a new collaborative project: fares with special benefits intended for clients belonging to non-profit humanitarian organisations, religious instit...
What can you do in Madrid while you are in transit at the airport? Make your stopover in Madrid an unforgettable experience, during which you can make the most of your time by taking advantage of f...
The letters SBY appear on a boarding pass when your boarding is subject to space and dependent on the settlement of the waiting list at the airport to confirm your seat.
You should bear in mind that you will only be able to take 1 piece not measuring more than 55x40x20 cm (height x width x length), which must also fit into the measuring device placed at the airport...
Immigration and customs controls are always carried out on leaving and entering a country. Each country establishes its own regulations regarding the documents and/or visas required for entry and...