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Frequently Asked Questions (FAQs) and customer inquiries Iberia


Find here the most Frequently Asked Questions:

FAQs
We have updated the press room of our corporate web, introducing new components and content. We invite you to visit it.
Together with British Airways, Iberia is launching a new collaborative project: fares with special benefits intended for clients belonging to non-profit humanitarian organisations, religious instit...
What can you do in Madrid while you are in transit at the airport? Make your stopover in Madrid an unforgettable experience, during which you can make the most of your time by taking advantage of f...
The letters SBY appear on a boarding pass when your boarding is subject to space and dependent on the settlement of the waiting list at the airport to confirm your seat.
For all questions regarding the Travel Club card, please contact Travel Club directly by telephoning 902 400 400 Mondays to Fridays from 9 am to 9 pm, or Saturdays from 9 am to 3 pm.
Immigration and customs controls are always carried out on leaving and entering a country. Each country establishes its own regulations regarding the documents and/or visas required for entry and...