Hello, how can I help you?

Buscador

Where are the Iberia offices in Terminal 4 of Madrid?


  • Ticket Office
    • At the top of the islands, near the check-in desks.
  • Customer Services, Information Offices
    We have increased the number of Iberia Customer Services and Information desks available.
    • T4 has a number of desks: two at the top of the islands near the check-in desks, two, in each of the wings of the embarkation area, (Areas H and K) and three in the arrivals hall (baggage reclaim).
    • T4S has four desks in total: one in the middle of the check-in area, two, in each of the wings of the embarkation area, (Areas R and U) and a further one in the middle of the embarkation area
  • Connections Office
    Some of Iberia's Customer Services and Information desks double up as Connections desks.
    • In T4, these are located in each of the wings of the embarkation area (Areas H and K).
    • In T4S, one is in the middle of the check-in area, another two in areas R and U of the embarkation area and there is one in the middle of the embarkation area
  • Madrid Amigo Office
    • This is to be found on Level 0 of Terminal 4, at the end of the arrivals hall (on the right-hand side), near the exit (*)

(*) This office may be moved during 2006

Customer questions related to this FAQ