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What is the boarding procedure?

We've changed the way we assign groups to make boarding faster and more convenient and shorten waiting times at the boarding gate.
When boarding starts, we'll call families with small children and customers who require assistance to board the plane first. Immediately after that, we'll call passengers in the following order:

Priority boarding Group 1: members of Iberia Plus Infinita, Platino and Oro, Iberia Singular, oneworld Emerald and Sapphire, and Business class.

Priority boarding Group 2: members of Iberia Plus Plata, oneworld Ruby, Premium Economy, Air Shuttle and Economy customers who have checked in their cabin bags.

Boarding Group 3: customers travelling in Economy class with Optima and Flexible fares.

Boarding Group 4: all other customers.

You can check your designated group on your boarding pass, next to the boarding time. 

Customer questions related to this FAQ